About Us: Richmond's Premier Dog Care Center
Dog Boarding, Daycare, Grooming and Training in the East Bay
What Sets Metro Dog Apart
Metro Dog was built for dogs who deserve more than a traditional kennel experience. From playful puppies to nervous rescue dogs, our team focuses on creating a calm, enriching environment where pups feel comfortable and cared for like family.
As a trusted dog boarding and daycare facility in Richmond, we combine experienced staff, behavior-focused care, and 24/7 supervision to help dogs feel safe during every visit. We design our programs around positive reinforcement, structured socialization, and personalized routines that support long-term confidence and well-being.
Whether your dog is visiting for daycare, overnight boarding, or training support, our goal is simple: provide compassionate care that gives both pups and their owners peace of mind.
Our Story & Mission
Our mission is simple: to create a dog care center where pups are treated with patience, respect, and individualized attention rather than a one-size-fits-all routine. When your pup is here, they’re a part of the family.
For over 21 years, we’ve worked with dogs of all personalities, energy levels, and behavioral needs. Through that experience, we recognized that many dogs thrive when they’re introduced to new environments on their own terms. That understanding continues to shape everything we do today.
Our approach focuses on relationship-building, positive reinforcement, and carefully managed playgroups that prioritize safety and compatibility. We take the time to understand each dog’s comfort level, personality, and behavior patterns before integrating them into daycare or boarding programs.
Our Richmond Location & Facility
Located in Richmond and serving nearby communities throughout the East Bay, we provide a safe, structured, and engaging environment for dogs of all sizes and temperaments.
Our facility features supervised play areas, comfortable boarding accommodations, enrichment activities, and carefully managed group interactions that help dogs stay mentally and physically stimulated throughout the day. We also maintain structured routines that help reduce stress and create consistency, especially for dogs who may struggle with separation anxiety or unfamiliar environments.
Before joining daycare or boarding programs, dogs are evaluated to help ensure proper group placement and personalized care recommendations. This allows our team to create safer, more positive experiences for every dog in our care.
Our Comprehensive Services
Dog Daycare
Our dog daycare in Richmond provides pups with structured socialization, supervised play, enrichment activities, and consistent routines throughout the day. Pups are grouped based on temperament, size, and play style to help build confidence and encourage healthy social behavior.
Overnight Dog Boarding
Our dog boarding focuses on comfort, safety, and individualized care for dogs staying overnight. We provide 24/7 supervision and work closely with each dog’s needs to help reduce stress and create a calm boarding experience, especially for first-time or anxious guests.
Dog Training Programs
Through our training programs, we help dogs build better habits, improve behavior, and develop long-term confidence using positive reinforcement techniques. Our approach focuses on sustainable behavior change rather than quick fixes, helping dogs and owners create stronger, healthier relationships.
Dog Grooming
Our grooming services are designed to help dogs look and feel their best in a calm and comfortable environment. From baths and haircuts to nail trims, ear cleaning, and coat maintenance, every grooming appointment is tailored to your dog’s specific needs and comfort level.
Perks of Visiting Our Facility
Outside Yards
Dogs enjoy two outdoor play yards covered with k-9 grade grass. They can play with each other, climb the play structures, or just soak up the sun!
Indoor Yards
We have five different indoor play yards of various sizes. Groups are rotated through the yards, allowing them to explore and play in new areas.
Play, Rest, Repeat!
While your dog is at Metro Dog, they will enjoy a balance of play and rest. They rest with friends either loose in their room on Kuranda cots, or in a comfy crate in their room with friends.
24 Hour On-Site Supervision
Someone is always near at Metro Dog! We are staffed 24/7.
Visual Barriers
Visual barriers throughout the center maintain safe separation between dog groups while decreasing frustration and stress.
Play Structures
All our yards have dog friendly play structures that provide fun challenges and great exercise.
Rubber Floors
All of our 5 indoor yards are completely covered with rubber flooring to reduce the impact on your dog’s bones.
Enrichment Activities
Our handlers are always ready to offer playtime, some TLC, or challenge your dog’s mind with problem solving food games and obstacle courses.
Dog Spa
While your dog is boarding, or spending a few hours with us in day care, we can give them a bath, brush-out, and nail trim. See below for options and rates.
Park Adventure Trips
Everyday we take eligible dogs on off-leash trips to dog-friendly East Bay regional parks. Application and approval required.
Neighborhood Walks
Request a leashed, neighborhood walk so your dog can enjoy one-on-one time with a handler and get some extra sniffs into their day.
Our Expert Team & Approach
We believe successful care starts with understanding behavior. That’s especially important for anxious, nervous, or reactive dogs who may need additional patience and structure to feel secure. Our staff works closely with dogs to build trust gradually while helping them develop confidence through calm, positive experiences.
Unlike facilities that rely on rigid routines, our team takes a more personalized approach. We evaluate temperament, comfort level, energy, and social behavior to help every pup find their perfect fit within the pack.
Why Dog Owners Choose Metro Dog
We’re proud to have built strong relationships throughout the Richmond community by creating positive experiences for both dogs and their owners. From first-time boarding visits to long-term doggy daycare in Richmond, our goal is always the same: help dogs feel safe, supported, and happy.
Through patient introductions, behavior-focused care, and individualized attention, we help dogs feel more comfortable and confident during their stay.
Here’s why Richmond pet parents choose us:
- 24/7 on-site supervision for added peace of mind
- Structured playgroups based on temperament and behavior
- Personalized care plans tailored to each dog’s needs
- Convenient Richmond location serving the East Bay community
- Transparent communication and regular updates for pet owners
Ready to See It for Yourself?
Tours of the Metro Dog center are offered every Sunday at 4 PM — email info@metrodog.com to confirm your spot. When you’re ready to get started, become a client or give us a call and we’ll walk you through everything.
Additional Information
Daily Schedule
5-7 AM
Morning potties. Breakfast is served to boarding dogs.
7 AM Mon-Fri, 8 AM Sat & Sun
We’re open! Check-ins for boarding and day care begin. Dogs begin their day of play-rest-play-rest. Boarding dogs join in the daycare fun. It’s included in the overnight fee.
12-2 PM
Lunch time for puppies and dogs that request lunch and provide food. $4 meal service charged for feeding your meal. Feeding puppies their provided food is included in the puppy program fees.
7 AM-6 PM
Rotating playgroup sessions and rest sessions for all dogs. These vary in length depending on the need of the group as determined by the handler. Handlers rotate through seven different play areas and groups to engage the dogs in new activities.
4-6 PM
Dinner time for boarding dogs! Dinner service is provided for day care dogs, if requested at drop-off, for a $4 service fee to feed your meal.
6 PM
Play time ends at 6 pm. Everyone rests until pick up. Boarding dogs are bed down and will be provided personal or house bedding.
7:30 PM
We’re closed. Final potties before lights out. Your dog is in good hands 24/7/365. We have devoted overnight staff that overlap with our day staff.
Dog Groups and Speciality Activities
During the Assessment process, we evaluate your dog and place them into one of our Dog Groups – the group they would be most comfortable in. These groups do not interact with each other, though the group your dog is in may change based on play preference and age. Dogs in our specialty programs receive specialized care tailored to their needs, always with a handler who will choose enrichment activities to support health and growth.
Puppy: 2-6 months old, graduation depends on social comfort and play skills.
Bigs: Mellow, Active, & Super Active
Smalls: Mellow, Active, & Super Active
Tweenies: Medium-sized dogs, sometimes a mixed group with Small Super Actives
Old Hound: Elders big and small.
Special Needs: Any dog that needs special attention, usually medical monitoring.
